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e6 Screen turnes black when someone is calling.

Counsellor
Phantom3D
Posts: 36

e6 Screen turnes black when someone is calling.

Ok, so when someone calls i can see who it is for a split second, but then the screen goes black. Newest Belle software.

Counsellor
Phantom3D
Posts: 36

Re: e6 Screen turnes black when someone is calling.

Tried bringing it back to factory settings but with no luck. Also I only have room for one inbox on one homescreen.. Kind of hard when I use 3 for work :-( This Belle was a downgrade!

Counsellor
Phantom3D
Posts: 36

Re: e6 Screen turnes black when someone is calling.

Well, I have tested a bit more and it seems that the sensor is the problem. Because  when I make a call the screen goes black aswell. Strange that this came right after bella upgrade.. Guess I'l have to hand it in to Nokia.

Mobile Overlord
farby
Posts: 19,704

Re: e6 Screen turnes black when someone is calling.

Hope the Sensor is not covered by some dirt or other way...Did you try Cleaning the area ?

Counsellor
Phantom3D
Posts: 36

Re: e6 Screen turnes black when someone is calling.

Hi, yes I tried without luck. i found an other thread on the same problem aswell. I have handed it into service now. And I bought myself a new one.. To always have one working unit ;-) Even though I got a Sensation XE with ice cream sandwich.. the nokia seems much better for the real work!
Registered Member
ParSalian
Posts: 1

Re: e6 Screen turnes black when someone is calling.

I have the very same problem since a few weeks ago. 

 

As the user has stated, it's working perfectly, i'm looking at the screen and its perfectly clear, but if i have an incoming call i see the screen going black until call ends, in wich moment the screen turns on again. 

 

So I think it is no dirty-sensor problem. 

 

I can only recognise calle by changing tunes... 

Registered Member
Zahayi
Posts: 2

Re: e6 Screen turnes black when someone is calling.

Apply some pressure with your finger on the proximity sensor.

 

I had the same issue for around 6 months. Now it's fixed :squint:

Registered Member
1679
Posts: 1

Re: e6 Screen turnes black when someone is calling.

thnks man


Zahayi wrote:

Apply some pressure with your finger on the proximity sensor.

 

I had the same issue for around 6 months. Now it's fixed :squint: