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e71 Keypad backlight not switching on!

New Member
vp001
Posts: 3

e71 Keypad backlight not switching on!

When in dim light  the key the keypad light is not coming on when i press any key. I have looked in the manual, tried different settings for the sensor and looked at online forums. No solution exists. The only way to make it work is by blocking the sensor with your finger. Obviously this is not a good solution.


Is this a malfunction or is Nokia stupid to design the phone like this?  On any model of Nokia on the press of a key the keypad backlight should come on. What's going on here?

 

PLEASE HELP.

Sage
OzRob
Posts: 139

Re: e71 Keypad backlight not switching on!

[ Edited ]

The backlight ONLY comes on in low light levels - that's what the sensor is for. It will not come on when there is sufficient light to read the letters on the keypad. Try hitting a button when you're in a darkened room and see if the backlight comes on then.


If I've helped you, you can thank me by clicking the green 'kudos' star on my post. Cheers.
New Member
vp001
Posts: 3

Re: e71 Keypad backlight not switching on!

[ Edited ]

thanks but it still does not work in a dim room. really annoying. on the press of a key it should work in light or no light...thats how all other nokia models work. but e71 has this defect.

Sage
OzRob
Posts: 139

Re: e71 Keypad backlight not switching on!

 


vp001 wrote:

thanks but it still does not work in a dim room. really annoying. on the press of a key it should work in light or no light...thats how all other nokia models work. but e71 has this defect.


E71 does not have this defect, but perhaps your phone does. My E71 works as expected. You may have a faulty light sensor. Contact a Nokia Customer Care centre.

 


If I've helped you, you can thank me by clicking the green 'kudos' star on my post. Cheers.
New Member
vp001
Posts: 3

Re: e71 Keypad backlight not switching on!

ok. I'll take it to them and see if they can help. thanks.