Sir, my phone won't start and it displays a message that says "Phone start-up failed. contact the retailer. I tried your procedure how to hard reset, but it doesn't seem to work on my phone. I also tried changing my keypad because i suspect that one of those keys is not functioning the way it should be, but still nothing. Is there any situations that the hard reset procedure won't work? Do you think this is a hardware Problem rather than corrupted files causing the phone won't turn on? If yes, what should i do next to fix my phone? I really hope you will help me..
Thank You in advance..