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my nokia c6-01 touch input does not working

Contributor
aaeyeaa
Posts: 6
Accepted Solution

my nokia c6-01 touch input does not working

touch input does not working

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Mobile Overlord
jimmyireland
Posts: 16,929

Re: my nokia c6-01 touch input does not working

can you be more elaborate.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Contributor
aaeyeaa
Posts: 6

Re: my nokia c6-01 touch input does not working

my phone problem is i cant use touch screen...my touch screen cannot function to select menu or choose something.it still can receive message and call.

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Mobile Overlord
jimmyireland
Posts: 16,929

Re: my nokia c6-01 touch input does not working

Have you tried to remove the battery for a couple of mins?

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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Registered Member
josh9465
Posts: 1

Re: my nokia c6-01 touch input does not working

I have the same problem with the touch screen not working. but only some parts of the screen is not able to respond to my touch. 

 

i am able to select some icons but not others. for example when i turn the phone to on its longest side and using the keyboard to type a sms the length of  keys "e" "d" and "c". 

 

there are other parts of the touch screen that dont work.

 

is this a hardware problem or software. 

 

taking the battery out does not help.

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Ex-Technical Expert (retired)
jakke
Posts: 190

Re: my nokia c6-01 touch input does not working

@Josh, have you tried to reset the device: http://europe.nokia.com/support/product-support/c6-01/faq#02

 

If it doesn't help you need to contact local Nokia Care Center to get the phone inspected: http://www.nokia.com/about-nokia/contacts/customer-service

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