Search Discussions:


Showing results for 
Search instead for 
Do you mean 
Advanced search
Welcome to our community! Here you can share advice and tips with thousands of other Microsoft mobile devices users around the world in English. Please take a moment to read our community guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others you need to sign in first. If this is your first time here, you can choose an alias to represent you. If you don't have an account yet, please register here.
Reply

my nokia c6-01 touch input does not working

Contributor
aaeyeaa
Posts: 6
Accepted Solution

my nokia c6-01 touch input does not working

touch input does not working

Mobile Overlord
jimmyireland
Posts: 17,361

Re: my nokia c6-01 touch input does not working

can you be more elaborate.

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
Contributor
aaeyeaa
Posts: 6

Re: my nokia c6-01 touch input does not working

my phone problem is i cant use touch screen...my touch screen cannot function to select menu or choose something.it still can receive message and call.

Mobile Overlord
jimmyireland
Posts: 17,361

Re: my nokia c6-01 touch input does not working

Have you tried to remove the battery for a couple of mins?

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
Registered Member
josh9465
Posts: 1

Re: my nokia c6-01 touch input does not working

I have the same problem with the touch screen not working. but only some parts of the screen is not able to respond to my touch. 

 

i am able to select some icons but not others. for example when i turn the phone to on its longest side and using the keyboard to type a sms the length of  keys "e" "d" and "c". 

 

there are other parts of the touch screen that dont work.

 

is this a hardware problem or software. 

 

taking the battery out does not help.

Ex-Technical Expert (retired)
jakke
Posts: 190

Re: my nokia c6-01 touch input does not working

@Josh, have you tried to reset the device: http://europe.nokia.com/support/product-support/c6-01/faq#02

 

If it doesn't help you need to contact local Nokia Care Center to get the phone inspected: http://www.nokia.com/about-nokia/contacts/customer-service