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nokiastoreclient fails to start

New Member
nazik58
Posts: 1

nokiastoreclient fails to start

[ Edited ]

Hi
C7's store problem:
When I lunch my nokia store the screen be dark and nokiastoreclient is works in background.But store contents cannot be loaded. I tried to uninstall ovi store but I can't do it and the "removing canceled" message appears however in this case online installation is impossible. Is here any one to help me; Personal message me.

 

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Ex-Moderator (Retired)
Puigchild
Posts: 1,287

Re: nokiastoreclient fails to start

Hi nazik58,

 

Thank you for your post and welcome to the forums!

 

Try resetting your phone following the instructions below, in some cases this will resolve the issue.

 

Before resetting, remember to make a backup of your phone using Nokia Suite.

 

Dial *#7780# to soft reset your device, this will return the phone to factory settings without removing any personal data. If this does not solve the issue, hard reset your phone.

 

Dial *#7370# to hard reset your device.  Hard reset will remove all settings and personal data off the phone, so remember to backup your data first.

 

When prompted for security code, default code in both cases is 12345.

 

After the reset just restore your backup and re-install your applications from "My Stuff" on Nokia Store.

 

Let us know if this helps,

 

Puigchild

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