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Re: "Delete data and restore" option in Nokia N8

Counsellor
coolani
Posts: 70

"Delete data and restore" option in Nokia N8

I want to restore my N8 to fresh state as I have installed and uninstalled too many apps and they all have created and left a lot of files on C drive even after uninstalling them. They have ocupied some space on C drive.

I am going for "Delete data and restore" option in phone management. I will back up all data with Nokia Suite before the procedure. I just want to know what all apps which are installed by default will be lost. Please enumerate every app or thing that will be lost.

I know that default wallpapers, songs will be lost. I'm interested in default apps only. Likes dictionary, Zip, Communicator, Video editor, Photo editor,  My Nokia, Recorder, Shazam, Msg. reader, Adobe reader, Nat Geo, Movie Teasers, YouTube, E! etc. I have mentioned most here, may have missed some. Please enlist in detail.

Thanks a lot.

One more thing, this are should be improved by Nokia-uninstalling any app should remove it completely without any footprints.

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Ex-Moderator (Retired)
Kosh
Posts: 3,113

Re: "Delete data and restore" option in Nokia N8

[ Edited ]

 

If you go to this page (and are logged in to the store) you will find all apps your previously downloaded and these are the apps that will be removed when you do a full reset. You can re-install them again afterwards provided you have not done so 10 times before.

 

Please follow the steps below if you decide to completely reset your N8 and start with a fresh device:

 

  • If you have data on the N8-00 you wish to keep create a backup using Nokia Suite but when asked deselect the option to include settings in the backup. You can start a backup through Tools>Backup in the Nokia Suite menu.
  • Now disconnect your N8-00 from the PC and select the offline profile, press the on/off switch and from the menu which appears select and activate the profile offline.
  • Enter the code *#7370# followed by the security code 12345. Please be aware this reset may take a while. Your N8-00 will restart when finished.
  • After the N8-00 restarts go through the Device First Use sequence to setup the N8-00 correctly.
  • Now connect the N8-00 to your PC again and let Nokia Suite install the requires files on N8-00. After this (re)install the latest system update. When you go to the update screen in Nokia Suite your will either be presented by a system update or you can choose to re-install the current (up to date) version again.
  • After the update verify if there are any additional updates and install these as well.
  • After this you can restore the backup if you made one.

 

 

Kosh

Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

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Counsellor
coolani
Posts: 70

Re: "Delete data and restore" option in Nokia N8

Thanks a lot for the reply. Good detailed steps. Just few things I need to be clearified.
1. What about the default apps which came preinstalled with the device, which will remain and which will be lost? I have enumerated a few above. I'm well aware that the apps which I downloaded and installed later will definitely be lost.
2. Why there is a limit of 10 for downloading and installing apps from nokia store?
Sorry for the trouble Kosh.
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Registered Member
springsum
Posts: 1

Re: "Delete data and restore" option in Nokia N8

I am experiencing security error problem.

It is not accepting the security code i provided but still i can use the phone.

I tried 1234 , 0000 and 00000 but they did not worked.
I also tried to restore the settings according to your way but still no succes.

As it asked for security code again and the code error.

Please guide me !

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Mobile Overlord
scoobyman
Posts: 10,000

Re: "Delete data and restore" option in Nokia N8

You can have the code reset to default by taking it to a Nokia Care facility as this procedure can only be done in such service centers for security purposes and be aware that applicable charges may apply. Please be reminded to bring your proof of purchase for warranty verification.

Happy to have helped forum in a small way with a Support Ratio = 37.0

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Registered Member
tripsw
Posts: 1

Re: "Delete data and restore" option in Nokia N8

Kosh,  thanks for those detailed steps.

I followed them, but still have the T-mobile settings, that I'm trying to get rid of, on my phone.

Any other (more thorough) type of reset I can do, or just take it to a store?

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Mobile Overlord
scoobyman
Posts: 10,000

Re: "Delete data and restore" option in Nokia N8

 


tripsw wrote:

Any other (more thorough) type of reset I can do, or just take it to a store?


 

If your N8 is a T-Mobile branded variant settings may be "burnt" into their software and all the resets in the world won't remove them. As device now out of warranty I would have looked for market trader phone stall, whom might have been more receptive to your plight!

 

Happy to have helped forum in a small way with a Support Ratio = 37.0

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