[rattyp]

The dedicated media key on my new X6 16gb (firmware v12.0.091) suddenly stopped working. When I press it ,still get vibration feedback to indicate a key press has occurred but the pop down menu no longer appears. Can't link it to an specific event. Was working originally, now it isn't.

Anyone know a fix without hard reset?

[steve_x6]

long shot but try rebooting, this can sort a lot of problems

[zoro06 · Accepted solution]

try to backup your phone then soft reset using *#7370#

[nmphillips]

Hi guys, did this fix the problem with the media button? I have the same problem!

Cheers

[talktoravikumar]

hi... restarting the phone is resolving the problem... thanks for the info...

[Jittha]

hello, 

Media Key (Right side top below the front camera) is not working after i update to v30 in nokia x6. plz help me

Please check the photo i have circled the Media Key 

Thanks in advance 

Jay

[farby]

Doesn't seem that you have tried the two solutions in the posts above.. If not..

1. Re-boot your phone .. 

If not solved...

2. Factory Reset - Menu > Settings and Phone > Phone mgmt. > Factory settings... dial 12345 (Default code if you have not set your own) when prompted...

If not solved...

3. Soft Reset - Dial   *#7370# followed by 12345 ( (Default code if you have not set your own) when prompted...

V.Important..Take back up before going for options 2 and / or 3. Factory reset should not erase any data but still back-up is recommended..whereas Soft Reset will erase your Personal Data / Installed applications  so back-up is a must to restore these later on..

--------------------------------------------------​--------------------------------------------------------​--------------------------------------------------​--If you find this helpful, pl. hit the White Star in Green Box...
.

[Jittha]

tnx, its worked, i clicked that white start as u said, but nothing happens in my PC, is that means anything??

any way thanks again

see ya... 

[Rajankumar12]

I have nokia x6 i have only one problem in my phone that when i touch an application to open the phone touch the adjacent apps to open.

[ayaz444]

i have a problem with my touch key... bottom touch righty and left as well... i format mass memory and then phone too by *#7370# but still not working... plz some tell me solution plzzzzz