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Nokia X3-02 touch screen not working

Registered Member
djose
Posts: 2

Nokia X3-02 touch screen not working

Nokia this time has let me down especially on this phone. They have proven to have failed these touch screen phones. It is my first time to by a nokia touch screen phone and now the touch screen is not working any more. I tried to update the software to version 6.but no change. I feel robbed by nokia as I wasted my money on this phone. Now I can not unlock the phone, I have to switch off the phone and I cant type or save a number,I cant view missed calls and messages. I have send it to techinicians but all the touch screens they tried did not work

It records 3gp video files only not mpeg4

 

Help me what should I do

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Ex-Technical Expert (retired)
Posts: 734

Re: Nokia X3-02 touch screen not working

Hi,

 

You have visited Nokia Care Point, right?

 

And still display does not work. Then you can complain this situation to the Nokia contact center in your country or maybe discuss the issue with your dealer.

 

Please  check "contact us" on the top of this page.

 

Br

 

mahayv

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Registered Member
slizka
Posts: 1

Re: Nokia X3-02 touch screen not working

[ Edited ]

I am experiencing the same problem. I am very disappointed with this phone. I have been using nokia phones over 10 years and I have never have any issues with them. I cannot find service centre close to my location. Have you solved your problem yet?

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Ex-Technical Expert (retired)
Posts: 734

Re: Nokia X3-02 touch screen not working

Hi,

 

To find your nearest Nokia Care Point, visit http://www.nokia.com/support and select the Repair page.

 

 

Br

 

Mahayv

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