[ric_mart]

Hello, I've been recently trying to use my Nokia X6-00 mobile as a modem to watch TV in my laptop and sadly I couldn't do it properly. The broadcast was at 1 Mbps, and I thought my mobile could reach that speed with no problem. That wasn't the case. After that, I've been running different speed tests at different locations, directly with the phone and using it as a modem with the laptop, and the speed is always around 0,5 Mbps.

My network operator is Orange, Spain, and with my contract, I think I have a theoretical maximum speed of 7,2 Mbps, quite far from the real speed I'm getting.

I would like to know the maximum 3G theoretical speed can the Nokia X6-00 get, and why I'm getting these horrible transfer speed figures?

Thanks a lot.

Ricardo

[Puigchild]

Hi ric_mart,

According to Nokia X6-00 specifications, the phone supports HDSPA so it should be able to handle more than 1 mb/s. As you have tested the phone in different locations and got the same result, it seems like an operator related issue. So we would advice you to contact your operator for more information.

Let us know how you get on,

Puigchild

[ric_mart]

Thanks for your help puigchild,

I did ask my operator (Orange Spain) for the maximum speed with my type of contract. They showed me a "term of conditions" document where 3,6 Mbps was established, although this document was quite old. I would like to try another newer phone with my simcard, but I haven't got any one.

Furthermore, I found this specifications in the Spanish webpage, where only "3G WCDMA" is listed (in hardware section). Nevertheless, I found the specs you sent me more reliable.

http://www.nokia.com/es-es/productos/moviles/x6-00/especificaciones/

Is it possible that this phone in Spain was sold with less network capabilities? It seems quite odd to me if it happened.

Saludos.

Ricardo

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Puigchild wrote:

Hi ric_mart,

According to Nokia X6-00 specifications, the phone supports HDSPA so it should be able to handle more than 1 mb/s. As you have tested the phone in different locations and got the same result, it seems like an operator related issue. So we would advice you to contact your operator for more information.

Let us know how you get on,

Puigchild

---

[Puigchild]

It is very unlikely that your Nokia X6 was shipped with lacking network capabilities. Are you sure that your phone is working in 3G mode? To see this, go to Menu > Settings > Connectivity > Network > Network mode and check that it has been set to Dual mode.  

If the problem persists, we advise you to test the connection with another 3G capable phone or visit your local Nokia Care Point and let them have a look.

Hope this helps,

Puigchild

[ric_mart]

I use the "3G mode" while browsing and the "GSM mode" otherwise. I switch between these two modes using the app "quicknet", and I never use the "Dual mode". Is there any benefit in terms of speed using the "Dual mode" vs the "3G mode" (with good 3G signal coverage)?

Of course, when doing the speed tests, I selected the 3G mode.

Thanks a lot.

Ricardo