21-07-2010 8:42 - edited 21-07-2010 8:54
Since this morning i experience the problem that when i switch my phone on i cannot use the touchscreen. No input is accepted. When i switch the phone off and remove the battery and then switch it on the problem dissapears....
Anyone a suggestion?
Solved! Go to Solution.
so then reinstall it or try hard reset.
click this link
The latest software for the X6 is V21.0.004. If this is not available to you try a soft reset. On the phone dialler type *#7370#. You will need the security code which is 12345 unless you have changed it. If you can back up your phone do so before trying this method.
Today when i wanted to try the reset i accidentally switched off the Phone, now i cannot switch it on anymore the touchscreen won't accept anything.
I am afraid it is a hardware problem.
Try this steps. It works with both 5800xm and X6
I brought back the X6 to the store. After almost 2 weeks I got it back and they replaced the touchscreen. SInce then it works fine, they even upgraded my X6 to the latest software (21.0.004) all for free!
The Nokia care is working fine.
Only one thing remains is that that the date is set 1 day backwards once per week.
Hey, I got my nokia x6 in May this year, and recently it started having problems with touch screen... it selects nea by icons in stead of ones i touch and sometimes it wont react... it makes a vibration as if it works but it doesnt switch to any comand i type... you can imagine wat this means if I want to type the sms ... how do I fix this?
update your phone's firmware. if you already on latest firmware try hard reset.
I too have similar touch problems. Bought mine in June.
Its intermittent as said above. When it happens, it gives similar problems.. when I touch a button, it flashes and vibrates as a feedback, but nth happens… when it gets worse, touching a button will select a button next to it or sometimes, a further button alligned along X axis or Y axis of the pressed button… when it gets to the worst, the whole screen touch becomes absolutely irresponsive. The only things I can press then is the media key at top right and all mechanical keys. But I can press them only – it doesn’t solve the touch problem. The only way to fix it is to LOCK the keypad and UNLOCK it again. So that’s how I’ve been living. Typing a msg, touch stops responding in the middle, lock+unlock, then continue typing. DAH!! It happens in a similar pattern in above order. As soon as I noticed, it happens the most when in text mode (like when u’re writing an SMS). Its very likely to b a software problem because I’ve NEVER got this touch problem when I’m playing games (I played for 2-3 hrs straight sometimes) when less than a min typing can trigger the problem. This means it is not repititive touch input which triggers the problem. It rarely happens when I’m browsing on net or in the menus.
It happened once in Sept, but fixed itself within 3days or so. Again in Nov, it happens again and this time it lasts to today, i’ve been living with it for over a month now. It doesn’t seem like a hardware problem, so I thought firmware update will fix it and been expecting a new firmware release. Just this X’mas, I’ve upgraded to the last firmware released in mid Dec, the problem’s fixed for 2 days. Then its happening again. I dunno what to do anymore.
Add this up with low RAM which keeps quitting apps (esp internet apps, including its own OVI store), lame UI, hmm.. I would surely go for sth else if I were given a second chance.
The whole screen touch becomes absolutely irresponsive - only 2 Mechanical keys work. touch stops responding after few seconds, need to lock and unlock evertime to use touch. Can't receive call, can't stop or snooze Alarm and can't reject a call (swipe to unlock doesn't work at all).
I tried soft reset, hard reset & latest firmware updated even not success.