I performed a phone switch in my X2-01 to transfer my contacts and messages from an N2690. The data connection was lost before it can complete so I had to do a second try. I noticed that there were a lot of messages with empty headings in the X2-01 which I did not have in the N2690. I tried to delete them, but I was getting the message "Error occurred. Deletion not completed." over and over again.
When I used a PC Suite, the empty messages displayed with their body and I recognized them as the previously deleted messages in the N2690. I was unable to delete the messages using the PC Suite even after restoring to factory settings (including personal data).
Please let me know if there is a way to troubleshoot this bug before I go to bring the phone to a service center.
Solved! Go to Solution.
03-06-2011 9:25 - edited 03-06-2011 9:25
Can you check this link even the phone is not same.
In my Nokia X2-01, the Messaging Section in "Memory Status" is showning 1.2MB used, though i have deleted all my messages. There is no message in any of the folders. i even tried by restoring the factory settings, but still the memory doesnt free up. i want to clear up this memory occupied. please help.