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Re: X3-02 (RM-639) v07.51: Phone updates Desabled

Advisor
irsoy80
Posts: 16

X3-02 (RM-639) v07.51: Phone updates Desabled

Hello,

Nokia X3-02 (RM-639)

SW ver: v07.51

 

After update, [ Phone updates ] in settings menu of my phone is desabled !!!!!!!!

Could you investigate please

 

Menu -> Settings -> Phone -> Phone updates

Please use plain text.
Mobile Guru
ng85
Posts: 1,943

Re: X3-02 (RM-639) v07.51: Phone updates Desabled

First - I'm also a user like you.

Second - I've reported the fault of X3-02 at the Nokia Developer site as I had a similar problem with my C3-01. I've added it to the list.

 

http://www.developer.nokia.com/bugs/buglist.cgi?query_format=specific&order=relevance+desc&bug_statu...

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Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 920
Please use plain text.
Employee
armagon
Posts: 887

Re: X3-02 (RM-639) v07.51: Phone updates Desabled

I will try to investigate this case. But it's quite possible that there won't be further updates for the RM-639/RM-640 device variants after this 7.51 SW update, as those have no longer been produced for a longer while. The 7.51 itself was not a very major update, but rather a minor one.  

---------------------------------------------------------------------------------------------
Get Asha Software Platform 1.4 update now:
http://www.nokia.com/global/asha-software-update

http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/NokiaSWUpdates
Please use plain text.
New Member
enan22
Posts: 4

Re: X3-02 (RM-639) v07.51: Phone updates Desabled

hi, i have the same issue but i encountered this during my update to v7.16. pls help to enable this option. thanks.

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Mobile Guru
ng85
Posts: 1,943

Re: X3-02 (RM-639) v07.51: Phone updates Desabled

It was present in 7.16 & persists in 7.51.
------------------------------------------------------------------------------------------------------
Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 920
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New Member
irsoy
Posts: 1

Re: X3-02 (RM-639) v07.51: Phone updates Desabled

Problem exist in 07.16 and persists in 07.51:

 

*#0000#

Nokia X3-02

V 07.51

12-07-12

RM-639

(c) Nokia

Variant: 00.00

Virtual Variant:

No Virtual Variant 

 

Language:

V 07.51

12-07-12

(c) Nokia

MEA

 

*#0010# :

Content: meaa_0598439

V 07.51

12-07-12

RM-639

(c) Nokia

 

*#06#

Numéro du serie

357912041237178

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Employee
armagon
Posts: 887

Re: X3-02 (RM-639) v07.51: Phone updates Desabled

[ Edited ]

The issues with the FOTA menu being disabled has been verified (on both 7.16 and 7.51 SW versions), reported forward and is it being now further investigated. So meanwhile the only working update path for the device is with Nokia Suite.

---------------------------------------------------------------------------------------------
Get Asha Software Platform 1.4 update now:
http://www.nokia.com/global/asha-software-update

http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/NokiaSWUpdates
Please use plain text.
Contributor
Adi2727
Posts: 8

Re: X3-02 (RM-639) v07.51: Phone updates Desabled

Also sync with nokia (contacts) and internet call settings (wizard) are missing after 7.51.
Luckily I had a backup.
Please use plain text.
Contributor
Adi2727
Posts: 8

Re: X3-02 (RM-639) v07.51: Phone updates Desabled

Looks like this is not something random, depending on what i did updating the phone software...

 

I just got back my phone from an authorized nokia service with the software (and touchscreen) replaced and i got no more net phone wizzard settings. Can't add providers; can't get to the screen attached.

Also sync and OTA settings are missing; i got a "contact service provider for settings".

 

Now, what should i do? Got no more backup to restore.

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