[Yohan_Dalpe]

Please give me a solution on how to stop my nokia x2-02 s screen flashing... The screen goes off and comes back most of the time is it design issue or factory issue? I visted the nokia care even they don t know how to solve it. Please need a solution asap. Thanks

[rupe]

Mine also same problem but its showing the phone is completely jam as warning. . . . . . . . . . . . . . . . . . .what to do?

[aleisha11]

---

rupe wrote:
Mine also same problem but its showing the phone is completely jam as warning. . . . . . . . . . . . . . . . . . .what to do?

---

You may try the following steps:

1. Switch off the phone. Take out the battery and SIM card. Leave it for about 30 seconds. Then, put it back again.
2. If you can still access your phone, try to restore the settings. To do this, go to Settings > Restore factory Settings > Settings only > Enter the security code unless changed.
3. Try to update the software as well. It may fix the issue. Before updating, use Nokia Suite to back up your phone. You can be sure that your contacts, messages, calendar entries, tasks, web feeds, and other important stuff are backed up safely. The contents of your phone memory and memory card, such as photos and videos, are safe and won’t be affected during the update.

   You can use the link to download the Nokia Suite: www.nokia.com/nokiasuite

   1. Connect the phone you want to back up to your computer with a USB cable. On your phone, select Nokia Suite (or PC Suite) and then select OK.

   2. In Nokia Suite, click Tools then Backup. Nokia Suite shows you a list of the content types that you can back up and prepares a list of information that can be backed up.

   3. Select the information that you want to back up. If you want to change where the backup file is saved, click Browse and choose another location. If you have a lot of music, photos or videos on your phone, including them in the backup will cause the backup process to be slower.

   4. Click Start to begin backing up. Do not disconnect or switch off your phone during the backup. If you need to stop the backup, click Stop. Nokia Suite will reach a safe stop point and will then stop the backup.

   5. Click Finish to close the window after the backup is complete.

   To update your phone software, you can follow the steps below:

   1. In Nokia Suite, select Tools then Software updates. If an update is available for your phone, you can see it here along with any other updates that are available.

   2. Click Install to start the installation. During the installation, Nokia Suite takes you through the following steps:

   • Get started

   • Back up (recommended)

   • Install

   • Restore (optional)

   • Finish

   Please do not disconnect your phone until the installation is completely finished. Doing so might cause damage to your phone or result in its contents being lost.

   Hope this helps.

[Yohan_Dalpe]

Sorry, I did it but still the problem occurs I think this is a design fault....

[Iamayr]

All of a sudden,the "mail" icon in the main menu of my nokia x2-02 refused to open when clicked on.I updated to version11.79 but it didn't help matters.what can i do?